LEGAL REFERENCE

Aapka Privacy na 21 mein Pehli ترجیح

Hamari privacy policy waضح karta hai ke aap ki personal information, account details aur financial data kaisy encrypted aur protected rahti hai. Jab aap na 21 par account...

Data encryption standardAccount verification processPayment information safetyLocal jurisdiction complianceTransparent data handling
na 21 Aapka Privacy na 21 mein Pehli ترجیح

Hamari Privacy Policy ka Maqsad

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

POLICY QUESTIONS

Aapka Privacy Se Mulaqat

Email Support Privacy se related kisi bhi sawal ke liye...
Account Settings Aapka na 21 account dashboard mein privacy preferences...
Legal Desk Agar aap aapka data delete karana chahte ho...
ACCOUNT SECURITY

Hamara Encryption aur Verification Approach

SSL Certificate

Na 21 ke browser aur app ke beech sab data SSL/TLS encryption se chalta hai. Yeh matlab aapke login credentials aur payment details kabhi plain text mein transfer nahi hote.

Password Standards

Aapka password na 21 ke servers par hashed form mein store hota hai, original password kabhi save nahi hota. Jab aap login karte ho, aapka password hash se verify hota hai aur system mein nahi rahta.

Two-Factor Verification

Supported regions mein aap apna account OTP ya authenticator se protect kar sakte ho. Yeh extra layer ensure karta hai ke sirf aap hi account access kar sakte ho, bhale email ya password compromise ho.

Payment Gateway Security

JazzCash, Easypaisa, SadaPay aur Raast sab tokenized payments use karte hain. Aapka actual bank details kabhi na 21 servers par store nahi hote—sirf aapka payment token store hota hai.

Logout Auto-Protection

Inactivity ke baad aapka session automatically logout ho jata hai. Yeh malicious access se bachata hai agar aapka device kisi aur ke paas chala jaye.

Fraud Monitoring

Hamara system suspicious login patterns, unusual withdrawal requests aur irregular payment flows ko flag karta hai. Agar kuch anomaly dekha jaye, aapko notification milta hai aur transaction hold hota hai.

PRIVACY CONSISTENCY

Hamara Policy Across Platforms

01

Web aur Mobile Same Privacy

Aapka na 21 web account aur app dono par same privacy standards follow karte hain. Data synchronization encrypted rahe, aur aapki preference settings har jagah consistent rahe.

02

Withdrawal Data Protection

Jab aap JazzCash, Easypaisa, SadaPay ya Raast se withdraw karte ho, payout details verify hone se pehle encrypted rahe. Bank confirmation tak aapka withdrawal record hmara system par secure rahe.

03

Login Session Isolation

Ek browser ya device par aapka login session alag hota hai. Agar aap kisi aur device par simultaneously login karte ho, older session automatically timeout ho jata hai.

04

Cookie aur Tracking Policy

Na 21 functional cookies use karta hai (login, language, preferences ke liye). Marketing ya behavioral tracking cookies optional hain—aap preference center se turn off kar sakte ho.

05

Third-Party Plugin Restriction

Hamari website par third-party ads, trackers ya analytics plugins nahi hain jo aapka lobbying behavior monitor karen bina ijazat ke. Sirf essential tools hi integrated hain.

06

Data Retention Schedule

Closed accounts ka data hamara system mein 6 mahine tak rehta hai (legal compliance ke liye). Uske baad securely delete ho jata hai. Active accounts ka data legal requirement tak retain hota hai.

07

International Data Transfer

Agar aapka data international servers par store hota hai, data transfer hamara privacy agreement ke through hota hai aur same encryption level maintain rehti hai.

Na 21 Mein Aapka Control

Transparent Consent

Aap jo data hamko dete ho, uske liye hamara clear consent form hota hai. Aap dekh sakte ho ki aapka naam, email, phone aur address ke liye hamne kya permission li hai.

Data Access Rights

Aap kabhi bhi apna complete profile data download kar sakte ho—JSON ya PDF format mein. Dashboard ke privacy section se 'Download My Data' button press karo aur export complete rahega.

Withdrawal Verification Only

Banking details sirf payout verify karne ke liye manga jate hain, marketing ke liye nahi. Aapka bank account ka number kahani use nahi hota aur linked device par encrypted rahta hai.

Payment Method Privacy

JazzCash, Easypaisa, SadaPay aur Raast account details aapke wallet se connect hote hain, hamari servers par nahi. Yeh tokenization approach aapka financial data secure rakhti hai.

Preference Management

Email, SMS aur push notifications mein aap select kar sakte ho kya chahiye. Account settings mein communication center se unsubscribe karo aur hamara system immediately stop karta hai.

Deletion Request Process

Agar aap apna account permanently delete karana chahte ho, hamari legal team 30 din mein data wipe complete karta hai. Sirf legal-required records (tax, AML) historical archive mein rahe.

Privacy Policy ke Aam Sawal

Nahi. Aapka banking information, JazzCash ya Easypaisa account details, ya personal data kabhi third parties ko sell nahi kiye jate. Sirf payment processing partners ko tokenized data pass hota hai, aur woh bhi secure agreement ke under.

Aapka password hashed aur salted format mein store hota hai. Na 21 ke engineers bhi aapka original password nahi dekh sakte. Sirf hash verification se login confirm hota hai.

Account closure ke baad aapka personal data 6 mahine mein anonymized ho jata hai. Legal aur tax records historical archive mein rahe, lekin aapka name aur contact details se linked nahi rahe.

Hamara system functional cookies use karta hai (login, language, settings). Marketing cookies optional hain. Browser settings ya hamara preference center se aap sabhi non-essential cookies disable kar sakte ho.

Haan. Dashboard ke privacy section mein 'Download My Data' button se aap apna complete account data JSON ya PDF format mein export kar sakte ho. Request processing mein 5-7 din lagta hai.

Bilkul. SadaPay aur Raast dono tokenization use karte hain—aapka actual account number kabhi na 21 servers par store nahi hota. Sirf secure token store hota hai aur SSL encryption se transfer hota hai.

Haan. Two-factor authentication (OTP ya authenticator app) se aapka account sirf aapke pass access ke liye open rahe. Bhale password compromise ho, attacker OTP code bina login nahi kar sakta.